Home/About
About us

Built by
investors,
for investors.

We created the property management company we couldn't find — for our own properties. Proper service, transparent pricing, and a team that actually picks up the phone.

A Propr property manager walking in with a dog that sits beside him
Founded2023.
HQTe Aro, Wellington.
CoverageWellington region.
Why we exist

The industry
needed a reset.

The people who started Propr had spent years as owners, tenants, and operators inside other property management companies. Long enough to see what was broken and who it was breaking.

Owners couldn't reach their property manager. Tenants got treated like file numbers. Fees were stacked on fees, buried in fine print. Inspections were rushed or skipped. Maintenance requests disappeared. And the software — the thing supposed to make all of this better — was stuck a decade in the past.

So we started again. Modern tools. Transparent fees. Proper screening. Proper inspections. Proper communication. Wellington focus. Nothing revolutionary — just the basics, done properly.

That's the whole pitch.

Meet the team

The people
behind Propr.

A small team, on purpose. Everyone who answers your phone, walks your property, or signs off your monthly statement works in this room. No call centres. No offshore admin. No “I'll have someone get back to you”.

AT
placeholder — real photo TBC
Property Manager
Alex Thornton.

Grew up in Newtown, rode out the great Wellington wind storm of '04, knows every pothole between Island Bay and Johnsonville.

F2
placeholder — real photo TBC
Director / Founder
[Founder 2].

15 years in Wellington property. Switched sides to build something better. Now spends weekends re-reading the RTA for fun.

T3
placeholder — real photo TBC
Operations
[Team member 3].

The person who makes sure nothing falls through the cracks. Runs the inbox, runs the spreadsheets, runs circles around most competitors.

01

Transparent
by default.

Every fee published. Every invoice visible. Every inspection report timestamped. No opaque markups, no hidden charges.

02

Respond
fast.

Every message answered within one business day. Urgent maintenance handled within 4 hours. Your property manager's phone is on.

03

Treat tenants
well.

A well-treated tenant pays rent on time, looks after the property, and stays longer. That's good for you. It's also just the right thing to do.

04

Stay
Wellington.

We don't manage in Auckland or Christchurch or anywhere else. We know Wellington. We drive Wellington. We live Wellington. That's a feature, not a limitation.

05

Use good
software.

We run on Keyhook, New Zealand's most modern property management platform. Real mobile apps, real-time financials, automated where automation helps, human where humans matter.

Why the Wellington region

Because scale
isn't the
point.

The national franchises manage portfolios from Invercargill to Whangarei. The property manager handling your Mt Cook villa has never walked the street. Their tradie network is whoever Head Office signed an MSA with.

We do one region. We know the suburbs — the tenants they attract, the rents they command, the problems they have. We know the builders, the plumbers, the gas fitters, the window cleaners. When a tenant calls about a broken gate latch, we know where to send someone by 11am.

That's what local actually means.

Wellington 41.29°S   174.78°E
3D relief map of the Wellington suburbs Propr manages, pinned by area
Our guarantee

Our promise
to you.

A guarantee is only as good as the person backing it. Here's ours — in writing, on the record.

Guarantee 01

One-business-day replies.

Every message answered within one business day, at the very worst. Your property manager's phone is on.

Guarantee 02

30-day exit.

No lock-ins. If we're not working for you, leave. We'll help with the handover.

Guarantee 03

No hidden fees.

Every cost published on our pricing page. No admin fees, no renewal fees, no exceptions.

Careers

Want to work
with us?

We're not always hiring, but we're always open to hearing from Wellington property people who think the industry could be better.

Get in touch
Ready when you are

Ready to
talk?

Get a free rental appraisal in 24 hours, or just book a conversation with us. Either way, you'll hear back within one business day.

Get a free appraisalTalk to us