Bond and rent.
Bond equals up to four weeks' rent, paid before move-in. Plus two weeks' rent in advance. All lodged properly with Tenancy Services.
Renting with Propr
Finding a
place.
Living in it.
Moving on.
Everything you need as a Propr tenant — from first application to final bond return. Real people, modern tools, treated like a human.
Finding a rental
What's
available
right now.
All current Propr-managed rentals across Wellington. Updated daily. Filter by suburb, bedrooms, and price — or subscribe to get new listings sent straight to your inbox.
View all propertiesHow to apply
The application
process.
We want the process to be fair, fast, and clear. Here's exactly how it works, from browsing to keys.
01 / FindFind a place
Find a place
you like.
Browse our listings, come to a viewing (or book a private one), ask questions.
02 / Apply
Apply online.
Via Keyhook. You'll need ID, income verification, and two references (one current landlord, one other).
03 / CheckWe check
We check
and recommend.
We verify, call your references, and present the application to the owner. Usually 2–3 business days.
04 / AnswerYou get
You get
an answer.
Successful? We send the tenancy agreement to sign digitally. Not this time? We'll tell you — we don't leave you hanging.
What we check
What screening
actually
involves.
Being clear about this upfront means no surprises. Every applicant goes through the same six checks. No shortcuts, no guessing.
- Photo ID verification
- Credit check through NZ credit agencies
- Tenancy Tribunal history check
- Reference call to your most recent landlord
- Reference call to one other (employer or previous landlord)
- Income verification (payslips, statement, or letter)
We're required by law to handle your information securely and use it only for this purpose. Read our privacy policy for the full details.
Moving in
Your first
week.
Once you're approved and the tenancy is signed, here's what happens next — all in plain language, no surprises.
Entry inspection.
We walk through the property with you (or send the report to review). This documents the condition at move-in and protects your bond at the end.
Keys.
Handed over on the tenancy start date. You'll also get access to your Keyhook portal at the same time.
Your Keyhook portal.
Your online home base for paying rent, reporting maintenance, seeing inspection reports, and messaging us directly.
During your tenancy
The
day-to-day.
Most tenancies are boringly uneventful — which is how we like them. Here are the four things you'll actually interact with.
Paying rent.
Set up an automatic payment. Rent is weekly, fortnightly, or monthly — whichever works for you. All tracked in Keyhook.
Inspections.
Four a year. You'll always get at least 48 hours' notice (we usually give more). They take 15–20 minutes. We're looking at the property, not your belongings.
Maintenance.
Anything broken, leaking, or not working? Log it in Keyhook with photos. We'll get back to you within a business day and sort the fix.
Your rights.
You have them. The Residential Tenancies Act protects tenants too. Unsure about a rent increase, a notice, a dispute? Ask us. If it's beyond us, Tenancy Services is free and good.
Maintenance
Something
broken?
Log it in Keyhook with a photo and a description. We'll get back to you promptly. For urgent issues outside business hours, call us.
What counts as urgentAnything affecting safety, security, or habitability. Burst pipes, no heating in winter, no hot water, broken locks, gas leaks. When in doubt, call.
Moving out
The end of
the tenancy.
However you got here — natural end, new city, new stage of life — here's exactly what happens and what to expect.
Giving notice.
For a periodic tenancy, you give 28 days' written notice. For a fixed-term tenancy, it ends on the end date — unless you agree with us and the owner to renew.
Final inspection.
We walk through with you (or inspect after you've moved out). We compare it to the entry inspection. No gotchas.
Bond return.
No damage, all rent paid, we lodge the bond release with Tenancy Services. You usually get the money back within 10 working days.
References.
If you've been a good tenant, we'll give you a good reference. If you weren't, we won't make one up — honesty matters in this industry.
Tenant portal
Your Keyhook
portal.
Log in to pay rent, see inspection reports, report maintenance, and message your property manager. All online through Keyhook — nothing to install.
Tenant portal
Kia ora, Alex.
Next rent
Amount$650
DueMon
Auto-payOn
Maintenance
Kitchen tapSent
Collins & CoThurs am
Message Alex
Rent paid
$650.00
Cleared · 9:02am
New message
“On my way 👍”
Alex · just now
Inspection
Apr 28 · 10am
48h notice given
Maintenance
Kitchen tap ✓
Booked · Thurs am
Keyhook app preview
Through the property listing on our site. You can also apply before viewing, but we recommend seeing it first — photos only tell you so much.
No. It's illegal to charge tenants application fees in New Zealand. If anyone ever asks you to pay one, something's wrong.
Absolutely! From 1 December 2025, pets are considered for every property we manage. We understand that pets are an important part of the family, so we assess each request fairly and individually. When considering a pet application, we'll take into account all necessary factors. Our goal is to find the right fit for both our tenants and the property, so if you'd like to bring a pet, simply let us know as part of your application — we're always happy to consider it.
Short visits, of course. If someone is effectively moving in (more than 14 consecutive days, regularly), let us know so we can add them to the tenancy properly.
Rent can be reviewed at renewal or once every 12 months, whichever comes first. You'll get at least 60 days' written notice. Increases are tied to market rent.
While breaking a lease is never ideal, we understand that circumstances can change. If you need to end your tenancy early, we'll work with both you and the property owner to find the best possible solution. We have clear processes in place to make the transition as smooth as possible. We can market the property and find suitable replacement tenants at cost, or, if preferred, you can source a replacement tenant yourself, subject to our standard application and approval process. Our priority is to achieve a fair outcome for everyone while minimising disruption and getting the property re-tenanted as quickly as possible.
Talk to us first — most things get sorted with a conversation. If it doesn't, you can complain through our complaints process (office@propr.co.nz). Beyond that, Tenancy Services and the Tenancy Tribunal are both free and accessible.
Your tenancy continues under the new owner. For a periodic tenancy, the new owner can give 90 days' notice. For a fixed-term tenancy, you're protected until the end date.
Contact
Need to talk
to us?
The app is fastest for most things, but if you need a human, we're here. Real Wellington hours, real Wellington people.
Hours9 — 5Monday to Friday